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DI 55050.035: Telephone and Website Resources for the Ticket to Work Program

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  • Effective Dates: 04/29/2013 - Present
  • Effective Dates: 04/18/2018 - Present
  • BASIC (02-02)
  • DI 55050.035 Telephone and Website Resources for the Ticket to Work Program
  • A. Reference – MAXIMUS contact information
  • Listed below is important telephone and Internet information about MAXIMUS.
  • MAXIMUS' CONTACT INFORMATION
  • TOPIC
  • CONTACT INFORMATION
  • Toll-free hotline number
  • 1-866-968-7842
  • (1-866-YOUR TICKET)
  • TTY/TDD toll-free hotline number
  • 1-866-833-2967
  • (1-866-TDD 2WORK)
  • Hotline hours of operation
  • 8 a.m. to 10 p.m., Eastern time
  • Monday through Friday.
  • MAXIMUS' Website—contains:
  • General information about the Ticket to Work program
  • EN and State VR agency directories for ticket locations
  • http://www.yourtickettowork.com
  • B. Reference – SSA's public website for “Work” issues
  • Listed below are important SSA Internet addresses for work-related issues.
  • SSA's PUBLIC WEBSITES FOR WORK ISSUES
  • TOPIC
  • INTERNET ADDRESS
  • The Work Site
  • http://www.ssa.gov/work
  • BPAO Service Providers
  • https://secure.ssa.gov/apps10/oesp/providers.nsf/bystate
  • EN Providers
  • http://www.yourtickettowork.com/endir
  • ESRs
  • http://www.ssa.gov/work/esr.html
  • P&A Service Providers
  • http://www.yourtickettowork.com/res_advocacy
  • PASS Cadre
  • http://www.socialsecurity.gov/disabilityresearch/wi/passcadre.htm
  • Redbook
  • http://www.ssa.gov/work/ResourcesToolkit/redbook_page.html
  • State VR Agencies
  • http://www.socialsecurity.gov/work/envr.html
  • C. Reference – SSA's intranet ticket and work websites
  • Listed below are important Intranet addresses for Ticket to Work and other work-related issues. Note that the Office of Employment Support Program's (OESP's) website is available only to SSA employees. It provides information on the operation of the Ticket to Work program, as well as expedited reinstatement.
  • SSA's INTRANET ADDRESSES FOR TICKET AND WORK ISSUES
  • TOPIC
  • INTERNET ADDRESS
  • OESP Home Page
  • ORDES Intranet Home Page
  • http://eis.ba.ssa.gov/OESP
  • ORDES Intranet Home Page
  • The Work Site
  • http://www.ba.ssa.gov/work
  • BPAO Service Providers
  • https://secure.ssa.gov/apps10/oesp/providers.nsf/bystate
  • EN Providers
  • http://www.yourtickettowork.com/endir
  • ESRs
  • http://www.ba.ssa.gov/work/esr.html
  • P&A Service Providers
  • http://www.yourtickettowork.com/res_advocacy
  • PASS Cadre
  • http://www.socialsecurity.gov/disabilityresearch/wi/passcadre.htm
  • Redbook
  • http://www.ba.ssa.gov/redbook/
  • State VR Agencies
  • http://www.socialsecurity.gov/work/envr.html
The materials available at this web site are provided free of charge, for informational purposes only, and without warrant by True Link Financial, Inc., and are not legal advice or Social Security benefits advice. You should contact your attorney to obtain advice with respect to any particular issue or problem, or the Social Security Administration with any general inquiries. Click here to view this section of the POMS on the Social Security Administration website.