POMS Reference

DI 55050: Inquires and Referrals Related to the Ticket Program

BASIC (02-02)

A. Reference – MAXIMUS contact information

Listed below is important telephone and Internet information about MAXIMUS.

MAXIMUS' CONTACT INFORMATION

TOPIC

CONTACT INFORMATION

Toll-free hotline number

1-866-968-7842

(1-866-YOUR TICKET)

TTY/TDD toll-free hotline number

1-866-833-2967

(1-866-TDD 2WORK)

Hotline hours of operation

8 a.m. to 10 p.m., Eastern time

Monday through Friday.

MAXIMUS' Website—contains:

General information about the Ticket to Work program

EN and State VR agency directories for ticket locations

http://www.yourtickettowork.com

B. Reference – SSA's public website for “Work” issues

Listed below are important SSA Internet addresses for work-related issues.

SSA's PUBLIC WEBSITES FOR WORK ISSUES

C. Reference – SSA's intranet ticket and work websites

Listed below are important Intranet addresses for Ticket to Work and other work-related issues. Note that the Office of Employment Support Program's (OESP's) website is available only to SSA employees. It provides information on the operation of the Ticket to Work program, as well as expedited reinstatement.

SSA's INTRANET ADDRESSES FOR TICKET AND WORK ISSUES