POMS Reference

GN 03340: Access to SSA Records

BASIC (09-91)

A. Policy

A number holder (NH) is entitled to know:

  • Names, dates of entitlement, and benefit amounts of all people receiving benefits based on his or her earnings record, and

  • Names and claims status of all individuals filing for benefits on the earnings record.

Right of access does not entitle a NH to information about the payment status or check amounts of other individuals.

The information described above can be provided only to the NH. The NH cannot authorize release of claims or benefit information about individuals on his or her record to a third party.

B. Procedure

If a number holder's child has been adopted by another person but is receiving benefits on the number holder's record, do not  tell the number holder the child's new name or address.