TN 40 (05-12)

A. Procedure for follow up and close out precautions

• Use the telephone to make follow up requests and document the call. When it is not practical to telephone, follow up by mail.

• If the claimant requires special help, attempt a personal contact if the claimant does not respond to telephone or mail contacts.

B. References

• GN 01010.410 Failure to Submit Essential Evidence

• DI 11010.520 Following Up on Requests for Medical Reports

• SI 00601.035 Adjudicating Title II When a Title XVI Application is Filed

• SI 02301.235 Failure to Provide Information (N20)