POMS Reference

RM 03812: Disagreements

TN 11 (09-87)

Process cases which are “incomplete” because wages are missing and the case includes a copy of the employer's missing earnings report or page(s) as follows:

  1. Do not scout or prepare/process any adjustment to the earnings record.

  2. Forward photocopy of case to the appropriate analyst office in DCC I or DCC II via Question/Problem Referral Form.

  3. Process case per instructions furnished on Question/Problem Referral Form.

  4. Prepare closeout letter per RM 03803.071.

  5. Close case on the electronic control system.