VB: Special Veterans Benefits
TN 2 (06-01)
A. Introduction
The following chart and exhibits are tools to assist the servicing FOs and FSPs with the proper handling and routing of SVB claims and/or evidence.
B. Evidence
When evidence is sent by the FSP, use the chart below to determine where to mail or fax the claims development and/or evidence. When faxing evidence, use the fax cover sheet in Exhibit 4.
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If the title VIII claim is filed: |
Then send the development/evidence to the: |
|---|---|
|
in the United States (VB 00101.001B.1.) |
servicing FO (VB 00901.001B.1.) |
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outside the United States (except Puerto Rico and the U.S. Virgin Islands) |
Palm Springs Central Processing Site (VB 00901.001B.1. and exhibits in VB 00901.025) |
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by an individual residing in Puerto Rico or the U.S. Virgin Islands |
South Bronx Central Processing Site (VB 00901.001B.1. and VB 00901.025) |
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in the United States and has already been transferred to the Central Processing Site |
designated Central Processing Site |
C. Exhibits
1. SVB Central Processing Sites
This exhibit gives information about the seven Central Processing Sites that will maintain jurisdiction of SVB claims once the individual has established foreign residency.
|
SITE |
SERVICING AREA |
ADDRESS/PHONE/FAX |
|---|---|---|
|
Hanford FO #B65 |
Claims taken by: Sierra West and California-only South Coast Area FOs (SF Region) Chart #1 Dallas Region: New Mexico, Texas, Oklahoma, Arkansas, and Louisiana Denver Region: Montana, North Dakota, South Dakota, Wyoming, Utah, and Colorado |
400 East 6th St. Hanford, CA 93230 Email: CA FO HANFORD Phone: (559)582-1963 Fax: (559) 582-5925 |
|
Palm Springs FO #070 |
Claims taken by: Inland FOs (SF Region) Chart #2 Kansas City Region: Nebraska, Iowa, Kansas, and Missouri New York Region: New York and New Jersey Seattle Region: Washington, Oregon, Idaho and Alaska FSPs - (ONLY CLAIMS ORIGINATING FROM FSP) |
4201 Ramon Rd East Palm Springs, CA 92264 Email:CA FO PALM SPRINGS Phone: (760) 322-1140 Fax: (760) 322-6927 |
|
So. Bronx FO #112 |
Recipients residing in: (regardless of where the claim was taken) Puerto Rico and U.S. Virgin Islands See Chart #3 |
2nd Floor, 226 East 161st Bronx, NY 10451 Email: NY FO SOUTH BRONX Phone: (718) 537-1200 Fax: (718) 537-2174 |
|
San Francisco Mission FO #781 |
Claims taken by: Bay Area FOs (SF Region) Chart #4 Boston Region: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont |
1098 Valencia Street San Francisco CA 94110-2483 Email: CA FO Mission at ~SF781 Phone: (415) 556-5700 Fax: (415) 556-4269 |
|
Stockton FO #962 |
Claims Taken by: Northern Area FOs (SF Region) Chart #5 Philadelphia Region: Pennsylvania, Maryland, Delaware, Virginia, West Virginia, and Washington, D.C. Atlanta Region: Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, and Florida |
3558 Deer Park Drive Stockton, CA 95219 Email: CA FO STOCKTON Phone: (209) 946-6215 Fax: (209) 946-6029 |
|
Hollywood FO #968 |
Claims taken by: LA Metro FOs (SF Region) Chart #6 Chicago Region: Minnesota, Wisconsin, Illinois, Michigan, Indiana, and Ohio |
P. O. Box 1391 Hollywood, CA 90078 Email: CA FO HOLLYWOOD Phone: (323) 965-3870 Fax: (323) 965-3854 |
|
Honolulu FO #990 |
Claims taken by: South Coast Area FOs outside California (SF Region) Chart #7 |
300 Ala Moana Blvd. RM 1-114 Honolulu, HI 96850 Email: HI F0 HONOLULU Phone: (808) 541-3611 Fax: (808) 541-3534 |
2. FO Breakout
Charts #1 through #7 below give a breakout of the FOs that are within the CPS in California, Hawaii and the South Bronx. (Level One offices appear in Bold, above the offices which report to them.)
a. Chart 1—Sierra West (J05)
Central Processing Site Hanford (B65)
Process site for Sierra West Area, California-only South Coast Area, Dallas and Denver Regions
The Sierra West and California-only South Coast Areas consist of the following offices:
|
OFFICE |
CODE |
OFFICE |
CODE |
|---|---|---|---|
|
Anaheim |
249 |
Laguna Niguel |
B58 |
|
Brea |
D39 |
Huntington Bch. |
A78 |
|
Bakersfield |
963 |
Newport Beach |
D37 |
|
Delano |
942 |
Lakewood |
B59 |
|
Chula Vista |
436 |
Long Beach |
958 |
|
National City |
435 |
San Pedro |
A82 |
|
Crenshaw |
026 |
Montebello |
063 |
|
East Hills |
563 |
Boyle Heights |
904 |
|
El Cajon |
250 |
Oceanside |
987 |
|
La Mesa |
B80 |
San Diego |
954 |
|
Fresno |
952 |
Linda Vista |
D41 |
|
Fresno West |
386 |
Pacific Beach |
D43 |
|
Madera |
947 |
San Marcos |
931 |
|
Fresno S/E |
E08 |
Santa Ana |
972 |
|
Huntington Pk. |
966 |
Garden Grove |
D36 |
|
Compton |
434 |
Whittier |
982 |
|
Inglewood |
971 |
Downey |
D94 |
|
Norwalk |
562 |
The Dallas Region consists of the following States:
New Mexico, Texas, Oklahoma, Arkansas, and Louisiana
The Denver Region consists of the following States:
Montana, North Dakota, South Dakota, Wyoming, Utah, and Colorado
b. Chart 2—Inland (J06)
Central Processing Site Palm Springs (070)
Process site for Inland Area, Kansas City, New York, and Seattle Regions and all Foreign Service Posts
The inland Area consists of the following offices:
|
OFFICE |
CODE |
OFFICE |
CODE |
|---|---|---|---|
|
Fontana |
B69 |
Prescott |
909 |
|
Glendale, AZ |
914 |
Colorado River Basin |
A15 |
|
Las Vegas |
946 |
Flagstaff |
B57 |
|
North Las Vegas |
D49 |
Riverside |
251 |
|
Mesa |
929 |
Banning |
B73 |
|
Casa Grande |
903 |
Corona |
B70 |
|
Scottsdale |
912 |
Hemet |
906 |
|
Palm Springs |
070 |
San Bernardino |
959 |
|
Blythe |
A13 |
Redlands |
B61 |
|
El Centro |
985 |
Tucson |
908 |
|
Indio |
E39 |
Douglas |
B62 |
|
Morongo Basin |
A53 |
Nogales |
B75 |
|
Yuma |
911 |
South Tucson |
930 |
|
Phoenix |
907 |
Victorville |
A87 |
|
South Phoenix |
913 |
Barstow |
A19 |
The Kansas City Region consists of the following States:
Nebraska, Iowa, Kansas, and Missouri
The New York Region consists of the following States:
New York and New Jersey
The Seattle Region consists of the following States:
Alaska, Washington, Oregon and Idaho
The Foreign Service Posts:
Lists of all Foreign Service Posts are located in GN 00904.225.
c. Chart 3--South Bronx (J08)
Central Processing Site South Bronx (112)
This site is for recipients residing in Puerto Rico or the U.S. Virgin Islands, regardless of where the claim was taken.
d. Chart 4-Bay (J03)
Central Processing Site San Francisco Mission (781)
Process site for Bay Area and Boston Regions
The Bay Area consists of the following offices:
|
OFFICE |
CODE |
OFFICE |
CODE |
|---|---|---|---|
|
Berkeley |
976 |
Parkside |
977 |
|
Richmond |
383 |
San Jose |
960 |
|
San Rafael |
988 |
Sunnyvale |
A83 |
|
Hayward |
066 |
San Jose East |
385 |
|
Fremont |
B60 |
Campbell |
D38 |
|
Oakland |
953 |
So. San Jose |
E41 |
|
Foothill |
028 |
San Mateo |
967 |
|
San Leandro |
D48 |
Daly City |
A88 |
|
Salinas |
984 |
Redwood City |
D34 |
|
Gilroy |
561 |
Santa Cruz |
061 |
|
San Francisco Downtown |
950 |
Watsonville |
948 |
|
Chinatown |
252 |
Walnut Creek |
248 |
|
Western Addition |
433 |
Pittsburg |
B63 |
|
San Francisco Mission |
781 |
The Boston Region consists of the following States:
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont
e. Chart 5—Northern (J04)
Central Processing Site Stockton (962)
Process site for Northern Area, Philadelphia and Atlanta Regions
The Northern Area consists of the following offices:
|
Office |
Code |
Office |
Code |
|---|---|---|---|
|
American River |
E77 |
Redding |
969 |
|
Auburn |
D35 |
Yreka |
A03 |
|
Placerville |
E78 |
Reno |
945 |
|
Roseville |
A84 |
Sacramento |
955 |
|
Chico |
979 |
Sacramento North |
E28 |
|
Oroville |
E27 |
Sacramento South |
E79 |
|
Susanville |
A01 |
Sacramento West |
E29 |
|
Feather River |
989 |
Santa Rosa |
964 |
|
Eureka |
956 |
Lakeport |
A32 |
|
Crescent City |
A17 |
Ukiah |
A85 |
|
Fairfield |
D47 |
Stockton |
962 |
|
Vallejo |
973 |
Lodi |
B74 |
|
Napa |
A79 |
Manteca |
523 |
|
Modesto |
978 |
Sonora |
480 |
|
Merced |
060 |
The Philadelphia Region consists of the following States:
Pennsylvania, Maryland, Delaware, Virginia, West Virginia, and Washington, D.C.
The Atlanta Region consists of the following States:
Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, and Florida
f. Chart 6—LA Metro (J07)
Central Processing Site Hollywood (968)
Processing Site for LA Metro Area and Chicago Region
The LA Metro Area consists of the following offices:
|
Office |
Code |
Office |
Code |
|
Chatsworth |
062 |
Alhambra |
D46 |
|
Thousand Oaks |
A09 |
Arcadia |
B72 |
|
El Monte |
384 |
Pomona Valley |
981 |
|
Glendale |
965 |
Glendora |
E31 |
|
Hollywood |
968 |
Puente Valley |
943 |
|
Wilshire Center |
D44 |
Industry Hills |
E30 |
|
Lancaster |
059 |
University Vlge |
253 |
|
Los Angeles |
951 |
Van Nuys |
975 |
|
Media Cities |
A80 |
San Fernando |
027 |
|
Burbank |
A77 |
Santa Clarita |
A10 |
|
Ontario |
476 |
Watts |
064 |
|
Pasadena |
957 |
The Chicago Region consists of the following States:
Minnesota, Wisconsin, Illinois, Michigan, Indiana, and Ohio
g. Chart 7—South Coast (J01)
Central Processing Site Honolulu (990)
Process site for non-California, South Coast Area offices
The non-California offices in the South Coast Area are:
|
OFFICE |
CODE |
OFFICE |
CODE |
|
Honolulu |
990 |
Lihue |
993 |
|
American Samoa |
025 |
Pearl City |
167 |
|
Guam |
168 |
Saipan |
E02 |
|
Hilo |
991 |
Wailuku |
166 |
|
FROM: |
FO FSP |
___________ ___________ |
|
|
TO: |
CENTRAL PROCESSING SITE |
_____________ |
|
|
_____________________________________________________________________ | |
|
CHECK APPROPRIATE ITEM: |
|
|
________ |
TITLE VIII CLAIMS FOLDER ATTACHED PER |
|
________ |
VB 00901.____ |
|
________ |
YOUR REQUEST |
|
________ |
EVIDENCE OF FOREIGN RESIDENCE ATTACHED PER |
|
________ |
VB 00901.____ |
|
________ |
YOUR REQUEST |
|
_____________________________________________________________________ | |
| REMARKS: | |
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__________________________ |
_____________________ |
TITLE VIII SPECIAL |
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Contact Name |
Phone |
Date |
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Fax |
| To: |
From: Fax: Phone: |
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| Fax: |
Pages: |
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| Phone: |
Dates: |
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| Re: |
NAME: SSN: |
CC: |
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[_] For Review |
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