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SI CHI00830.320: Verifying VA Benefits (RTN 381 -- 12/2005)

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  • Effective Dates: 06/14/2010 - Present
  • Effective Dates: 02/02/2018 - Present
  • SI CHI00830.320 Verifying VA Benefits (RTN 381 -- 12/2005)
  • A. Background
  • Procedures have been established for the direct submission of Supplemental Security Income Requests for Information (SSA-L1103s) directly to VA Regional Offices (VARO) in the States of Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Instructions for completing the SSA-L1103s and follow-up procedures for these States are provided.
  • Occasionally, VA records needed to respond to a SSA-L1103 are located in a VA facility other than the servicing VARO. When this occurs, the SSA-L1103 is forwarded to the appropriate VA facility, which will send the response directly to the requesting FO. The requesting FO will be notified when a SSA-L1103 is transferred to another VA facility. Any follow-ups should be made to the VA facility that is actually responding to the SSA-L1103.
  • B. Illinois
  • SSA-1103s submitted directly to the VARO should have a business reply mail envelope stapled to them. SSA-L1103s should be sent to:Department of Veterans Affairs Regional Office Service Center Division 2122 W. Taylor Chicago, IL 60612
  • SSA-1103s submitted directly to the VARO should have a business reply mail envelope stapled to them. SSA-L1103s should be sent to: Department of Veterans Affairs Regional Office Service Center Division 2122 W. Taylor Chicago, IL 60612
  • If no response is received within 21 days, a copy of the SSA-L1103, annotated with the date of the original request, should be faxed (312/353-0608) to the Chicago (NSW), IL FO. The Chicago (NSW), FO will handle any needed follow-up with the VARO.
  • If no response is received within 21 days, a copy of the SSA-L1103, annotated with the date of the original request, should be faxed (773–687–0344) to the Chicago (NNW), IL FO. The Chicago (NNW) FO will handle any needed follow-up with the VARO.
  • C. Indiana
  • SSA-L1103s may be faxed to the VARO at (317) 226-5178, to the attention of BSSI. Both sides of the SSA-L1103 should be faxed. SSA-L1103s can also be mailed to the VARO at:Department of Veterans Affairs 575 N. Pennsylvania Street Indianapolis, IN 46204 Attn: Veterans Service Center
  • SSA-L1103s may be faxed to the VARO at (317) 226-5178, to the attention of BSSI. Both sides of the SSA-L1103 should be faxed. SSA-L1103s can also be mailed to the VARO at: Department of Veterans Affairs 575 N. Pennsylvania Street Indianapolis, IN 46204 Attn: Veterans Service Center
  • A business reply envelope should be included with each mailed SSA-L1103 request.
  • The request should show the name and phone number of the SSA employee submitting the request. If there will be a delay in responding to the request, the VARO will advise the requesting SSA employee by telephone.
  • If no response is received from the VARO in 21 days, a follow-up may be made by fax or mail directly to the VARO. The same information that was included in the initial request should be provided. The follow-up SSA-L1103 should be annotated "Second Request" at the top.
  • D. Michigan
  • All SSA-L1103s should be submitted to:VA Regional Office 477 Michigan Avenue Adjudication Division, 13th Floor Detroit, MI 48226
  • All SSA-L1103s should be submitted to: VA Regional Office 477 Michigan Avenue Adjudication Division, 13th Floor Detroit, MI 48226
  • Each request should include, if known, the name of the veteran and the claimant, the VA claim number, and the address and telephone number of the requesting FO.
  • If a response is not received within 30 days, a copy of the original SSA-L1103, annotated "Second Request," should be submitted to the above address.
  • E. Minnesota
  • All SSA-L1103s handled by the St. Paul, MN VARO should be sent to:VARO Federal Building Attn: #271 Ft. Snelling St. Paul, MN 55111
  • All SSA-L1103s handled by the St. Paul, MN VARO should be sent to: VARO Federal Building Attn: #271 Ft. Snelling St. Paul, MN 55111
  • A return envelope should be included with each request.
  • If no response is received within 30 days, send a copy of the SSA-L1103, annotated "Second Request," to the above address, along with another return envelope.
  • F. Ohio
  • All SSA-L1103s should be submitted to:VARO Attn: 214B1(ROI) 1240 E. 9th St. Cleveland, OH 44199
  • All SSA-L1103s should be submitted to: VARO Attn: 214B1(ROI) 1240 E. 9th St. Cleveland, OH 44199
  • Only the SSA-L1103 should be used (no free form requests). The SSA-L1103 should include the veteran's name, SSN, and the VA claim number, if known.
  • If a response is not received in 30 days, a legible copy of the original, annotated "Second Request," in red at the top, should be sent to the above address.
  • G. Wisconsin
  • All SSA-L1103s for the Wisconsin VARO should be submitted to:Department of Veterans Affairs Milwaukee Pension Center P.O. Box 342000 Milwaukee, WI 53234-2000
  • All SSA-L1103s for the Wisconsin VARO should be submitted to: Department of Veterans Affairs Milwaukee Pension Center P.O. Box 342000 Milwaukee, WI 53234-2000
  • If a response is not received within 45 days, a preferred follow-up method is an email to: Greg Silva, Coach Milwaukee Pension Center: greg.silva@vba.gov. If a voice contact is necessary, please call Greg Silva at (414) 902-5715.
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