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RM 10213.095: Procedure for Verifying a Person’s Status (Lawful Alien Status or U.S. Citizenship) with the Department of Homeland Security (DHS)

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  • Effective Dates: 11/04/2016 - Present
  • Effective Dates: 07/13/2018 - Present
  • TN 2 (05-11)
  • TN 5 (07-18)
  • RM 10213.095 Procedure for Verifying a Person’s Status (Lawful Alien Status or U.S. Citizenship) with the Department of Homeland Security (DHS)
  • Click here to view the “Immigration Verification Training VOD”.
  • Follow this procedure when:
  • * our records do not reflect the applicant’s U.S. citizenship and the applicant submits either an N-550 or N-570 (Certificate of Naturalization) or N-560 or N-561 (Certificate of Citizenship); or
  • * the applicant submits a DHS document for proof of lawful alien status.
  • This procedure assumes:
  • * the document you are verifying is current (meaning the document either never expires, is not expired, or will not expire within the next 14 days). If the document will expire within the next 14 days, see RM 10213.300.
  • * the document passed the visual review procedures in RM 10210.210 and RM 10210.560
  • NOTE: If you selected “RO/CPS Int” for the applicant’s U.S. citizenship or alien status document, separate instructions apply, see RM 10210.170.
  • Step
  • Action
  • 1
  • Enter the application into the Social Security Number Application Process (SSNAP).
  • If the applicant’s evidence is:
  • * a DSP-150 BCC (Border Crossing Card) or an I-184 (Crewman Landing Permit), go to Step 9;
  • * an N-550 or N-570 (Certificate of Naturalization) or N-560 or N-561 (Certificate of Citizenship) or a DHS document to prove lawful alien status (other than the DSP-150 or I-184) and the evidence
  • * an N-550 or N-570 (Certificate of Naturalization) or N-560 or N-561 (Certificate of Citizenship) or a DHS document to prove lawful alien status and the evidence
  • * shows an alien registration number (A#) or an admission number (I-94#), foreign passport number, or any combination of the three, enter the number(s) and go to Step 2; or
  • * does not show an A#, enter the A# as 000000000 and go to Step 2.
  • See Also:
  • * RM 10214.100, A# and I-94# definitions
  • * SSNAP User Guide, Proof of Legal Alien Status and Proof of US Citizenship screens
  • 2
  • Submit an Initial Verification (IV) request
  • SSNAP electronically submits an Initial Verification (IV) request to the Systematic Alien Verification for Entitlements (SAVE) program and immediately retrieves the IV response within the SSN application path.
  • If you entered both an I-94# and a foreign passport number, SSNAP sends them both with the IV request.
  • If you entered both an A# and I-94#, SSNAP sends the A# with the IV request.
  • CAUTION: If you submit another IV request, the entire SAVE verification process starts over. Do not submit another IV request unless instructed to do so (e.g., after a 10 day waiting period as described in RM 10213.305).
  • See Also:
  • * RM 10214.110, when to submit an IV request
  • * RM 10213.090B, multiple IV requests
  • * RM 10214.100, explanation of the SAVE process
  • * SSNAP User Guide , SAVE Verification screen
  • 3
  • SSNAP analyzes the IV response
  • SSNAP matches critical data from the application to data received with the IV response and determines if the status verifies. If the critical data:
  • * matches and the status verifies, SSNAP displays a message beginning with “SUCCESSFULLY VERIFIED” and determines the alien’s citizenship category (Numident CIT field) and permanent residence alien status (Numident PRA field); or
  • * does not match or the status does not verify, SSNAP puts the application in "Suspect" status and displays a message to assist you in determining the next action.
  • See Also:
  • * RM 10214.110, how SSNAP evaluates IV responses
  • * RM 10214.125, how SSNAP evaluates IV responses
  • * RM 10211.530, how SSNAP determines the CIT/PRA
  • 4
  • Determine the next action
  • Consider SSNAP’s analysis of the IV response and determine the next action:
  • * If the status did not verify and you need to correct critical data, correct the critical data, go back to Step 2, and submit another IV request.
  • * If the status did not verify and the applicant is a refugee, follow RM 10211.185D.
  • * If the status did not verify and the applicant is an asylee, follow RM 10211.213.
  • * If the status did not verify and the applicant submitted a Certificate of Naturalization or Certificate of Citizenship issued less than 10 days ago, follow RM 10213.305.
  • * If the response is “Refer Student/Exchange Visitor to their School, Program Sponsor”, follow RM 10211.395.
  • * For all other responses, determine the next action following RM 10214.110 and return to this step. If the next action is to:
  • * submit an Additional Verification (AV) request, go to Step 5; or
  • * continue the application based on the IV response as well as the other evidence submitted, STOP.
  • 5
  • Submit an Additional Verification (AV) request
  • Submit the AV request in SSNAP per RM 10214.150.
  • If you entered both an A# and I-94#, SSNAP sent the A# with the IV request and will send the I-94# with the AV request. Sending the I-94# with the AV request ensures that SAVE checks all possible databases for the applicant’s current status.
  • SAVE YOUR ACTIONS: After submitting the verification request or retrieving the verification response, follow these steps:
  • * click “Continue” until you reach the “Summary” screen;
  • * select “Continue” on the “Summary” screen to open the “Verify and Sign” screen; and
  • * click “Continue” on the Verify and Sign” screen to save the updated application.
  • If you click the Cancel button or SSNAP logo before completing these steps, you will lose all changes and any actions taken, including any updates to the SAVE Verification screen.
  • See Also:
  • * RM 10214.150, when to submit an AV request
  • * SSNAP User Guide , Saving Applications and Updates in SSNAP
  • 6
  • Retrieve the AV response
  • The AV response is electronic but does not automatically propagate into SSNAP. Each FO must request the “SAVE- All Receipted Electronic Additional and Third Level Verification Responses” list within SSNAP. Once an AV response appears on the list, you must update the SSN application to pull in the SAVE AV response.
  • The AV response is electronic but does not automatically propagate into SSNAP. Each FO must request the “SAVE- All Receipted Electronic Additional and Third Level verification responses” list within SSNAP. Once an AV response appears on the list, you must update the SSN application to pull in the SAVE AV response.
  • If you do not receive the AV response, follow RM 10214.150D.
  • Save any updates by following the Step 5, SAVE YOUR ACTIONS, instructions.
  • See Also:
  • SSNAP User Guide , Lists and SAVE Verification screens
  • 7
  • SSNAP analyzes the AV response
  • When the pending application reflects the AV response, SSNAP determines if the status verifies:
  • * If the status verifies, SSNAP displays a message beginning with “SUCCESSFULLY VERIFIED”, updates the “Evidence Submitted” field from “Suspect” to “Verified”, and determines the alien’s citizenship category (Numident CIT field) and permanent residence alien status (Numident PRA field).
  • * If the status does not verify, SSNAP leaves the application in "Suspect" status and displays a message to assist you in determining the next action.
  • See Also:
  • * RM 10214.150, how SSNAP evaluates AV responses
  • * RM 10214.155, how SSNAP evaluates AV responses
  • * RM 10211.530, how SSNAP determines the CIT/PRA
  • 8
  • Determine the next action
  • Consider SSNAP’s analysis of the AV response. Determine the next action following RM 10214.150C and return to this step. If the next action is to:
  • * submit a G-845 (Document Verification Request), and go to Step 9;
  • * submit a Third Level verification request, and go to Step 9;
  • * continue the application based on the AV response as well as the other evidence submitted, STOP.
  • 9
  • Submit a G-845 request
  • Submit a Third Level verification request
  • To submit a Paper G-845 or Third Level Electronic G-845, follow RM 10214.100A.4. and RM 10214.150.
  • To submit a Third Level verification request, follow RM 10214.100A.4. and RM 10214.170.
  • Save any updates by following the Step 5, SAVE YOUR ACTIONS, instructions.
  • See Also:
  • SSNAP User Guide , Forms and Letters screen
  • 10
  • Obtain the G-845 response (via mail or electronic retrieval via SSNAP)
  • Obtain the Third Level verification response via SSNAP)
  • The method used to submit the G-845 request determines how you will receive the G-845 response:
  • * You submitted a Paper G-845 request - You will receive the response via mail. Upon receipt, enter the response on the G-845 Response screen in SSNAP;
  • NOTE: The SSNAP Third Level response screen will only let you select responses that are appropriate for the applicant based on his or her evidence and status. For Third Level verification response explanations see RM 10214.175A.
  • * You submitted a Third Level verification - You will receive an electronic response. Each FO must request the “SAVE- All Receipted Electronic Additional and Third Level verification Responses” list within SSNAP. Once a case appears on the list, you must update the SSN application to pull in the SAVE Third Level response.
  • NOTE: The SSNAP G-845 Response screen will only let you select responses that are appropriate for the applicant based on his or her evidence and status. In addition, SSNAP will always allow you to select a #4, #11, or #12 response. For G-845 response explanations see RM 10214.170D.3.
  • * You submitted a Third Level Electronic G-845 - You will receive an electronic response. Each FO must request the “SAVE- All Receipted Electronic Additional and Third Level Verification Responses” list within SSNAP. Once a case appears on the list, you must update the SSN application to pull in the SAVE Third Level response.
  • If you do not receive the G-845 response, follow RM 10214.170E.
  • If you do not receive the Third Level verification response, follow RM 10214.170C.
  • Save any updates by following the Step 5, SAVE YOUR ACTIONS, instructions.
  • See Also:
  • SSNAP User Guide , Lists and Save Verification screens
  • 11
  • SSNAP analyzes the G-845 response
  • SSNAP analyzes the Third Level verification response
  • When the application reflects the G-845 response, SSNAP determines if the status verifies:
  • When the application reflects the Third Level verification response, SSNAP determines if the status verifies:
  • * If the status verifies, SSNAP displays a message beginning with “SUCCESSFULLY VERIFIED” , updates the “Evidence Submitted” field from “Suspect” to “Verified”, and determines the alien’s citizenship category (Numident CIT field) and permanent residence alien status (Numident PRA field).
  • * If the status does not verify, SSNAP leaves the application in "Suspect" status and displays a message to assist you in determining the next action.
  • See Also:
  • * RM 10214.170D, how SSNAP evaluates G-845 responses
  • * RM 10214.175A, how SSNAP evaluates Third Level responses
  • * RM 10211.530, how SSNAP determines the CIT/PRA
  • 12
  • Determine the next action
  • Consider SSNAP’s analysis of the G-845 response and determine the next action following RM 10214.170D, STOP.
  • Consider SSNAP’s analysis of the Third Level verification response and determine the next action following RM 10214.175 B and C, STOP.
The materials available at this web site are provided free of charge, for informational purposes only, and without warrant by True Link Financial, Inc., and are not legal advice or Social Security benefits advice. You should contact your attorney to obtain advice with respect to any particular issue or problem, or the Social Security Administration with any general inquiries. Click here to view this section of the POMS on the Social Security Administration website.