TN 69 (02-16)

Document Identifier for Aurora: E3112

A. Exhibit Letter

You received $*F1 more in *F2 benefits *F3 than *F4 due.

*F5 (OPT188)

You must repay the money overpaid to *F1 unless you spent the
money for *F2 benefit and the overpayment was not your fault. (OPT189)

How To Pay Us Back

Please refund this overpayment within 30 days. Make your check or money order payable to "Social Security Administration." Include the claim number shown above on the check or money order, and send it to us in the enclosed envelope. If you cannot refund the full $*F1 now, please submit (a) a partial payment; (b) an explanation of your financial situation; and (c) a definite plan to repay the balance.

*F2 (3106E)

(Use the UTI below only when the beneficiary is receiving other program benefits)

Instead of sending us a refund, we can withhold part or all of your overpayment from your *F1. This method of repayment is voluntary. You may stop the withholding at any time. We will not change your *F2 if you do not choose this method of repayment. If you want us to withhold the overpayment from your *F3, please get in touch with us right away. (3106A)

If You Think You Should Not Have To Pay Us Back

You may not have to pay us back. Sometimes we can waive the collection of an overpayment, which means you will not have to pay us back. For us to waive the collection of your overpayment, two things must be true.

• It was not your fault that you got too much Social Security money.

AND

• Paying us back would mean you cannot pay your bills for food, clothing, housing, medical care, or other necessary expenses, or it would be unfair for some other reason. 

If you think these are true about you, contact any Social Security office1. You can ask for waiver at any time by filling out the waiver form. The form number is SSA-632-BK. We will not collect the overpayment while we decide if we can waive collection.

You may need to show us proof of your monthly income, expenses, and assets. Examples are pay stubs, pension records, rent receipts, utility bills and bank statements. (3106B)

If You Disagree With The Decision

If you disagree with the decision, you have the right to appeal. A person who did not make the first decision will decide your case. We will review your case again and consider any new facts you have.

• You have 60 days to ask for an appeal. If you ask in the next 30 days, you will not have to pay us back until we decide your case.

• Both the 30- and 60-day periods start the day after you receive this letter. We assume you got this letter 5 days after the date on it, unless you show us that you did not get it within the 5-day period.

• You must have a good reason if you wait more than 60 days to ask for an appeal.

• You have to ask for an appeal in writing. We will ask you to sign a form called, "Request For Reconsideration." The form number is SSA-561-U2. To get this form, contact one of our offices. We can help you fill out the form.
  

We are enclosing a pamphlet called "Important Information About Your Appeal and Waiver Rights." Please be sure to read it.

Even if you do not want to request reconsideration or waiver, call us at 1-800-772-1213 if you think you are not liable for repayment or if you have any questions. (3112A Domestic)

Or

If you disagree with the decision, you have the right to appeal. A person who did not make the first decision will decide your case. We will review your case again and consider any new facts you have.

• You have 60 days to ask for an appeal. If you ask in the next 30 days, you will not have to pay us back until we decide your case.

• Both the 30- and 60-day periods start the day after you receive this letter.

• You must have a good reason if you wait more than 60 days to ask for an appeal.

• You have to ask for an appeal in writing.

We are enclosing a pamphlet called “Important Information About Your Appeal and Waiver Rights.” Please be sure to read it.

Even if you do not want to request reconsideration or waiver, please call, write or visit *F1 if you think you are not liable for repayment or have any questions or need more information. Please take this letter with you if you do visit an office. (3112B Foreign)

If You Want Help With Your Appeal² (REPC01)

You may choose to have a representative help you. We will work with this person just as we would work with you. If you decide to have a representative, you should find one quickly so that person can start preparing your case.

Many representatives charge a fee only if you receive benefits. Others may represent you for free. Usually, your representative may not charge a fee unless we approve it. Your local Social Security office can give you a list of groups that can help you
find a representative.

If you get a representative, you or that person must notify us in writing. You may use our Form SSA-1696 "Appointment of Representative." Any local Social Security office can give you this form. (REP002)

If You Have Any Questions

We invite you to visit our website at www.socialsecurity.gov on the Internet to find general information about Social Security. If you have any questions, you should contact *F1. You may also write to the Social Security Administration, P.O. Box 17769 Baltimore, Maryland 21235, U.S.A. Please be sure to include your claim number if you do write. However, if you visit an office, please take this letter. It will help the people there answer your questions. (3901D Foreign)

Or

Suspect Social Security Fraud?

Please visit http://oig.ssa.gov/r or call the Inspector General's Fraud Hotline at 1-800-269-0271 (TTY 1-866-501-2101).

If You Have Any Questions

We invite you to visit our website at www.socialsecurity.gov on the Internet to find general information about Social Security. If you have any specific questions, you may call us toll-free at 1-800-772-1213, or call your local Social Security office at 1-*F3- *F4- *F5. We can answer most questions over the phone. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. You can also write or visit any Social Security office. The office that serves your area is located at:

*F6

*F7

*F8

*F9 *F10- *F11

If you do call or visit an office, please have this letter with you. It will help us answer your questions. Also, if you plan to visit an office, you may call ahead to make an appointment. This will help us serve you more quickly when you arrive at the office. (CTDO Domestic)

Enclosures (2):

Refund envelope

SSA-3105

¹If the person lives outside the U.S., substitute a fill-in from paragraph 3901D in NL 00703.005 E.

²If the person lives outside the U.S., or has an attorney omit this paragraph.

B. Requesting instructions

The person who determines the overpayment (generally the benefit authorizer) is responsible for requesting this notice and providing the appropriate fill-ins. If the overpayment computation is too complex for a simple narrative explanation, use a worksheet such as the example in this section.

Example of Overpayment Computation Worksheet

OPT188 Fill-Ins:

*F1-1 Amount of overpayment
*F2-1 Social Security
*F2-2 Black Lung
*F3-1 for (Name of beneficiary)
* F3-2 leave blank
*F4-1 he was
*F4-2 she was
* F4-3 you were
*F5-1 explanation of overpayment

OPT189 Fill-Ins:

*F1-1 Beneficiary Name
*F2-1 his
*F2-2 her

3106A Fill-Ins:

*F1-1 Type of benefit (e.g. Black Lung, Supplemental Security Income, Social Security)
*F2-1 Type of Benefit
*F3-1 Type of Benefit

3106E Fill-Ins:

*F1-1 Amount of overpayment
*F2-1 3100FC, if required

You must select one of the following UTIs:

• Use UTI 3112A if the person lives in the U.S.

• Use UTI 3112B if the person is outside the U.S.

3112B Fill-Ins:

*F1-1 Use a fill-in from paragraph 3901D in NL 00703.005E

You must select one of the following UTIs:

• Use UTI CTDO if the person lives in the U.S.

• Use UTI 3901D if the person lives outside the U.S.

CTDO (Domestic) Fill-Ins:

*F1-1 Zip code
*F2-1 Zip+4
*F2-2 DO Code
*F3-1 Telephone Area Code
*F4-1 Phone Exchange
*F5-1 Phone Number
*F6-1 Local Office Address Line #1
*F7-1 Local Office Address Line #2
*F8-1 Local Office Address Line #3
*F9-1 City & State of Local Office
*F10-1 Local Office Zip code
*F11-1 Zip+4 of Local Office