HI 01120: New Initial Determinations Using Beneficiary Information
TN 9 (02-15)
Citations:
20 CFR 418.1201 through 20 CFR 418.1270;
20 CFR 418.1301 through 20 CFR 418.1355
A. Definition of new initial determination
A new initial determination is a new decision made by SSA. It does not require the reopening or revising of a prior determination. Only the income-related monthly adjustment amount (IRMAA) process uses new initial determinations.
We make IRMAA determinations based on information the IRS provides electronically. If the beneficiary wants SSA to use a more recent year's tax return information or information that is more accurate to make his or her IRMAA determination(s), he or she can request a new initial determination.
NOTE: If the data received electronically from IRS does not indicate that a beneficiary owes an IRMAA, we cannot impose an IRMAA using beneficiary provided data.
B. Policy for requesting a new initial determination
Some circumstances allow us to use the modified adjusted gross income (MAGI) information the beneficiary provides, rather than the information we receive from IRS to make a new initial determination of the IRMAA. See the circumstances listed in HI 01120.001D in this section.
If the beneficiary meets the criteria for a new initial determination, there is no need to appeal the prior determination. For an overview of the appeals process for IRMAA, see HI 01140.001.
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In order for us to make a new initial determination of IRMAA, the beneficiary:
must have a qualifying circumstance; and
must request, either verbally or in writing, that we use other tax information.
NOTE: A beneficiary can file an appeal and request a new initial determination at the same time, if filed within the appeals period.
A request for a new initial determination applies only to the beneficiary requesting it. If a beneficiary requests a new initial determination and provides information that could affect a spouse or ex-spouse, we do not extend its findings to the non-reporting spouse or ex-spouse. It is the responsibility of the affected beneficiary to contact us.
If a beneficiary has a representative payee, the beneficiary or the payee can request a new initial determination on the beneficiary's behalf.
C. Timeframes for requesting a new initial determination
The allowable timeframes to request a new initial determination differ depending on the type of information the beneficiary reports. The beneficiary must file a request for a new initial determination within the appropriate timeframes listed in HI 01120.005, HI 01120.045 through HI 01120.060. If we can establish good cause, a request filed outside of the allowable timeframes is acceptable. For instructions on developing good cause, see GN 03101.020.
A new initial determination is a new decision we make that does not require reopening or revising a prior initial determination during a specified period. Only the IRMAA process uses new initial determinations.
D. Circumstances for allowing a new initial determination
The following chart provides references on circumstances allowing new initial determinations:
Life Changing Event (LCE) |
See HI 01120.005. |
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Amended Tax Return Filed with the IRS |
See HI 01120.045. |
Correction of IRS Information |
See HI 01120.050. |
Use of two-year-old tax return when we use IRS information from three years prior to the premium year |
See HI 01120.055. |
Report of a change in Living Arrangement when Tax Filing status is “Married Filing Separately” |
See HI 01120.060. |
E. Procedure for service representative (SR) or 800 number agent for new initial determination requests
The following chart provides guidance on how to resolve the beneficiary’s concerns for new initial determination requests:
Determine the Reason for the Contact—SR, 800-Number Agent, or Receptionist | ||
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If… |
Then… |
Why… |
the beneficiary alleges a life changing event (LCE) that affects MAGI, the qualifying LCEs are:
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800-Number Agents: Set up an appointment with the servicing field office. If the beneficiary does not want to go into the office and is only reporting a life-changing event, the SSA-44, Medicare Income-Related Monthly Adjustment Amount – Life Changing Event is available online at Internet: http://www.ssa.gov/online/ssa-44.pdf The SSA-44 is only for beneficiaries wishing to request a new initial determination, based on a valid LCE; use of the form is optional. SRs:
NOTE: If the beneficiary has not filed a tax return for the most recent tax year, we need a statement from the beneficiary estimating the MAGI. |
If the result of the LCE is a significant reduction of MAGI or a change in tax filing status that results in the use of a lower threshold table, the beneficiary can qualify for a new initial determination. |
the beneficiary alleges amending the tax return for the tax year we use to establish IRMAA |
800-Number Agents: Set up an appointment with the servicing field office. SRs:
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The beneficiary may be eligible for a new initial determination. For the policy on using an amended tax return, see HI 01120.045A.1. |
the beneficiary states that IRS made an error in the tax year we use to establish IRMAA NOTE: If the beneficiary alleges error in tax-exempt interest income, see HI 01120.050F. |
ask the beneficiary if he or she contacted IRS about the error:
800-Number Agents: Set up an appointment with the servicing field office. SRs: Refer to or make an appointment with a CR. NOTE: If the beneficiary already contacted IRS and lacks IRS documentation, advise the beneficiary that we need to see the documentation from IRS before we can fully process the request. |
It is the beneficiary’s responsibility to contact IRS for a correction of IRS information. A beneficiary must provide us with documentation of an IRS correction before we can make a new initial determination. |
we use three-year-old tax information to establish IRMAA and the beneficiary filed a tax return for two years before the premium year, or alleges he or she did not have to file a tax return for that tax year |
800 Number Agents: Set up an appointment with the servicing field office. SRs: Refer to or make an appointment with a CR. Both 800 Number Agents and SRs: If the beneficiary filed a tax return for the tax year two years before the premium year, advise the beneficiary that he or she must provide the signed two-year-old tax return or similar proof (such as a transcript), and submit the proof from IRS in order for us to complete his or her request. NOTE: If a beneficiary alleges electronic filing, ask the beneficiary to print and sign a copy of the electronic return. |
The beneficiary may be eligible for a new initial determination. For information on using old tax data, see HI 01120.055A. |
the beneficiary states that the tax return for the tax year we use to establish IRMAA is based on the status of “Married Filing Separately”, but he or she did not live with his or her spouse at all during that tax year |
800 Number Agents: Set up an appointment with the servicing field office. SRs: Refer to or make an appointment with a CR. Both 800 Number Agents and SRs: Advise the beneficiary that he or she must provide a copy of IRS Form 1040, or attest under penalty of perjury that he or she did not live with his or her spouse at all during that tax year, and provide the last known address of the spouse. For acceptable documentation on IRS Form 1040, see HI 01120.060B. |
The beneficiary may be eligible for a new initial determination. For information on married, filing separately when the beneficiary did not live with his or her spouse all year, see HI 01120.060. |
F. Determining if a request is for a new initial determination or an appeal and how to handle the request
The field office processes most new initial determination and reconsideration requests. Occasionally, the PC may receive a request from a beneficiary directly or from the field office because a processing limitation occurred. The PC is responsible for processing all requests received. When a field office or PC receives a request for a new initial determination, take the following actions:
Determine if any actions are currently pending;
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Determine if an action has been taken but a processing limitation has occurred,
NOTE: If a processing limitation exists, the PC must process a manual action. The FO will not be able to process the request to completion. DO NOT make multiple inputs in POS if the first input does not process in 48 hours. Review the THIS Query for a possible T2R exception that will require PC manual action.
Check and review the IRMAA Appeals Tracking System to determine if an appeal is pending;
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If an appeal is pending, review the information in the Appeals Tracking System to determine if the NEW INITIAL DETERMINATION request is for the same premium year as the appeal.
If the premium year is the same, see HI 01120.001I, in this section, for processing instructions.
If there is no appeal pending or there is a different premium year involved, process the request as explained in HI 01120.005 through HI 01120.060.
NOTE: If a beneficiary has a representative payee, the beneficiary or the representative payee can request a new initial determination on the beneficiary's behalf.
The following chart provides guidance for handling requests for new initial determinations:
If…
Then…
Why…
the beneficiary alleges a life-changing event causing a significant reduction in modified adjusted gross income (MAGI)
treat as a request for a new initial determination.
do not take a request for an appeal unless the beneficiary insists. (For information on appeals, see HI 01140.001).
follow the instructions on life changing events (LCE) in HI 01120.005 through HI 01120.043.
We can use certain events to make a new determination without filing an appeal.
NOTE: A beneficiary can file an appeal and request a new initial determination at the same time.
the beneficiary alleges there is an amended tax return for the tax year that we use to determine the IRMAA
treat as a request for a new initial determination.
do not take a request for an appeal unless the beneficiary insists (For information on appeals, see HI 01140.001).
follow instructions on using amended income tax returns in HI 01120.045.
We can use an amended tax return to make a new determination without filing an appeal.
NOTE: A beneficiary can file an appeal and request a new initial determination at the same time.
the beneficiary alleges there is corrected IRS information for the tax year that we use to determine the IRMAA
treat as a request for a new initial determination.
do not take a request for an appeal unless the beneficiary insists. (For information on appeals, see HI 01140.001).
follow instructions on using corrected IRS tax data in HI 01120.050.
We can use corrected IRS tax information to make a new determination without filing an appeal.
NOTE: A beneficiary can file an appeal and request a new initial determination at the same time.
the beneficiary alleges there is a copy of a tax return from two years before the premium year and we use three-year-old information to set IRMAA or alleges he or she did not have to file taxes for that tax year
treat as a request for a new initial determination.
do not take a request for an appeal unless the beneficiary insists. (For information on appeals, see HI 01140.001).
follow instructions on using old tax data in HI 01120.055.
We can use certain events to make a new determination without filing an appeal.
NOTE: A beneficiary can file an appeal and request a new initial determination at the same time.
the beneficiary alleges filing a tax return for the tax year we use to establish IRMAA as “Married Filing Separately” and did not live with his or her spouse at all during that tax year
treat as a request for a new initial determination.
do not take a request for an appeal unless the beneficiary insists. (For information on appeals, see HI 01140.001).
follow instruction on married, filing separately when the beneficiary did not live with his or her spouse all year in HI 01120.060.
We can use certain events to make a new determination without filing an appeal.
NOTE: A beneficiary can file an appeal and request a new initial determination at the same time.
G. Processing a request for a new initial determination when evidence is not readily available
All requests for a new initial determination require that the beneficiary provide evidence of a life-changing event (LCE) and more recent or accurate tax information. In some situations, the beneficiary can provide estimates of tax information pending the submission of evidence.
NOTE: If the PC receives a request directly from the beneficiary, or erroneously from the FO, the PC will process the request using the following instructions. Do not transfer the case to the FO.
If… |
Then… |
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a beneficiary requests a new initial determination, but does not have evidence readily available |
Access the IRMAA screens (See screen details in MSOM T2PE 008.001 through MSOM T2PE 008.019).
Inform the beneficiary that you will dismiss the new initial determination if he or she does not provide the required evidence within 30 days. |
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after 15 days have passed from the date the beneficiary requested a new initial determination and you have not received the necessary evidence |
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after 30 days have passed from the date the beneficiary requests a new initial determination (or 90 days if the beneficiary requests additional time to provide proof) and you have not received the necessary evidence or the evidence submitted is insufficient |
NOTE: If a beneficiary has not provided the required proof within the 30 days and he or she re-contacts us to request additional time to provide the proof, advise him or her that we may grant a 90-day extension. If you do not receive proof within the additional 90 days, process as a dismissal. |
the beneficiary provides the requested proof |
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H. Procedure for recording evidence submitted for a new initial determination request
You must record all evidence submitted with a new initial determination request on the EVID screen of Shared Processes (Selection Number 4 on the SSA Main Menu). Pressing any PF key or the “Enter” key from the IRMN screen takes you to the Shared Processes Menu.
NOTE: If we receive an SSA-44 (Medicare Income-Related Monthly Adjustment Amount - Life-Changing Event) to report an LCE, destroy the form once you document all the information from the form on the IRMAA screens and document all evidence received regarding the LCE on the EVID screen in Shared Processes. For instructions on how to complete the IRMAA screens and document the EVID screen, follow HI 01120.005 through HI 01120.043.
Once you record all information in the IRMAA system, and you properly document the EVID screens, you may destroy all SSA-795s (Statement of Claimant or other person), related to the IRMAA, containing information documented on the IRMAA screens and in the EVID screen in Shared Processes. This includes an SSA-795 providing an income estimate or stating the beneficiary did not have to file a tax return.
If… |
Then… |
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the evidence submitted is for:
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follow instructions in GN 00301.286 through GN 00301.300 and MSOM EVID 001.003. |
the evidence submitted is for proof of work reduction |
see HI 01120.025. |
the evidence submitted is for proof of work stoppage |
see HI 01120.030. |
the evidence submitted is for proof of loss of income-producing property |
see HI 01120.035. |
the evidence submitted is for proof of loss of employer pension income |
see HI 01120.040. |
the evidence submitted is for proof of an employer settlement payment |
see HI 01120.043. |
the beneficiary claims to have an amended tax return for the tax year that SSA is using to determine the IRMAA |
see HI 01120.045. |
he beneficiary claims to have corrected IRS information for the tax year that SSA is using to determine the IRMAA |
see HI 01120.050. |
the beneficiary claims to have a copy of a tax return from two years before the premium year or alleges he or she was not required to file a tax return for the tax year two years before the premium year and we used three-year-old information to set IRMAA |
see HI 01120.055. |
the beneficiary alleges having filed a tax return for the tax year SSA is using to establish his or her IRMAA, as “Married Filing Separately” and did not live with his or her spouse at all during that tax year |
see HI 01120.060. |
I. Processing a new initial determination when an appeal is pending
If an appeal is pending and you receive a new initial determination request for the same premium year, you must evaluate all the information received and determine if the information will or will not change the current IRMAA determination. To evaluate the MAGI information, use the IRMAA calculator in MSOM T2PE 008.013.
NOTE: If an appeal is pending with the Department of Health and Human Services (DHHS), you should immediately review the new initial determination request when you receive it. If you are not able to review the new initial determination request the same day you receive it, send an MDW to the Southeastern Program Service Center (SEPSC), FO C34 with “IRMAA HEAR” as the issue. Document the Remarks with the fact that you received a new initial determination request and an appeal is currently pending with DHHS for the same Premium Year.
If… |
Then… |
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you receive a new initial determination request, with supporting evidence and a reconsideration is pending in the same or another SSA office, for the same premium year |
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the new initial determination request does not change the current IRMAA determination and the Department of Health and Human Services' Office of Medicare Hearings and Appeals (OMHA) has an appeal pending |
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the new initial determination request results in a change of the current IRMAA determination and the pending appeal is OMHA jurisdiction |
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The new initial determination request will not change the current IRMAA determination and the pending appeal is Medicare Appeals Council (MAC) jurisdiction. |
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The new initial determination request will result in a change of the current IRMAA determination and the pending appeal is MAC jurisdiction. |
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