POMS Reference

Table of contents Recent changes
Contact
Back

HI 00901: Hospital Insurance Entitlement

Effective Dates: 02/09/1993 - Present

TN 2 (02-91)

PROCEDURE

This table describes the action necessary for FO development of beneficiary inquiries concerning the nonreceipt, replacement, or correction of cards issued by RRB.

Step Action
1 Telephone the local RRB office so that an RRB card can be issued.

2

Provide RRB with all pertinent data as follows:

  • If the inquiry involves loss or nonreceipt of card, provide beneficiary name, RRB claim number, and address (indicate if this is a recent change).

  • If the inquiry involves correction of information on card, provide beneficiary name, RRB claim number, and information to be corrected.
3 Inform the beneficiary that the new card will be mailed by RRB.
  Do not maintain a control on this contact. No response will be received from RRB.

4

Tell the beneficiary to direct any further inquiries about his HI card to:

  • Railroad Retirement Board
    Division of Retirement Claims
    844 Rush Street
    Chicago, Illinois 60611
Previous:
—
Up:
HI 009: Evidence of Entitlement
Next:
HI 00920: Part A and Part B Reject (and Qualified Approval) Codes (Except Code 52)
The materials available at this web site are provided free of charge, for informational purposes only, and without warrant by True Link Financial, Inc., and are not legal advice or Social Security benefits advice. You should contact your attorney to obtain advice with respect to any particular issue or problem, or the Social Security Administration with any general inquiries. Click here to view this section of the POMS on the Social Security Administration website.