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GN 02402.398: Coding Cambodia Bank Data on the Master Beneficiary Record (MBR)

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  • Effective Dates: 11/30/2017 - Present
  • Effective Dates: 03/08/2018 - Present
  • TN 85 (11-17)
  • GN 02402.398 Coding Cambodia Bank Data on the Master Beneficiary Record (MBR)
  • A. Background for coding Cambodia bank data
  • This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Cambodia. We store IDD bank data on the MBR in the same fields used for United States (U.S.) direct deposit.
  • Special coding identifies the bank data as a Cambodia direct deposit. This allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Cambodia to the beneficiary's local FI.
  • Forward IDD requests received in a U.S. domestic (i.e, non-border) field office (FO) to the Office of Earnings and International Operations, Division of International Operations (OEIO, DIO) for processing.
  • For detailed instructions on IDD requests and forwarding information, see
  • * GN 02402.201 Background and Policy for Direct Deposit Outside the U.S.
  • * GN 02402.205 Direct Deposit Enrollment Outside the U.S.
  • * GN 01010.255 Adjudication of Foreign Claims
  • * GN 01702.310C Routing of Claims for U.S. Benefits Involving Totalization
  • B. How we receive IDD bank data
  • We receive requests to input bank data by mail, phone, or fax in the following formats:
  • * Blank check;
  • * SSA-1199 International Direct Deposit Signup Form for Cambodia; or
  • * Any document containing required banking information.
  • If you receive information with discrepancies, see the following instructions:
  • * GN 00203.020 Identity of Claimants
  • * GN 02402.025 Direct Deposit Post Entitlement Interview
  • C. Multi-country contract
  • The processing FI in Cambodia has a prefix of 68 at the beginning of the Routing Transit Number (RTN).
  • D. Overview of IDD for Cambodia
  • IDD payments sent to Cambodia must be in Cambodia Riel (KHR) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves that territory. The FBU contacts the beneficiary or FI for the additional information.
  • IDD payments sent to Cambodia must be in U.S. Dollar (USD) accounts at local FIs. The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO faxes incomplete forms to the FBU that serves that territory. The FBU contacts the beneficiary or FI for the additional information.
  • E. Description of Cambodia IDD bank data
  • The data for coding Cambodia IDD originates from banks determined by the FRBKC. The bank data on the MBR consists of 23 characters including the country code X designated for Cambodia.
  • F. Procedure for coding Cambodia bank data
  • The FRBKC relies on us to provide complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to our agency.
  • You may establish or change IDD bank data for Cambodia using an SSA system (e.g., Modernized Claims System (MCS), or Manual Adjustment Credit and Award Data Entry (MACADE)).
  • You must then go to ITS.gov to enter the following data:
  • * account number;
  • * account ownership;
  • * account type;
  • * beneficiary address;
  • * country;
  • * enrollment status;
  • * first and last name of beneficiary;
  • * payee indicator;
  • * Society for Worldwide Internet Financial Telecommunication-Business Identifier Code (SWIFT-BIC).
  • 1. Obtain SWIFT-BIC code from the FI
  • The SWIFT code contains a minimum of 8 characters and a maximum of 11 characters:
  • * First four characters - bank code (only letters);
  • * Next two characters - ISO 3166-1 alpha-two country code (only letters);
  • * Next two characters - location code (letters and digits) (passive participants have "1" in the second character); and
  • * Last three characters - branch code, optional ('XXX' for primary office) (letters and digits).
  • 2. Process initial award
  • You must update ITS.gov using the bank account information prior to processing the initial award to ensure the beneficiary receives payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to our agency.
  • 3. Add or update bank data using SSA systems
  • When you add or update IDD bank data using an SSA system (e.g. Post Entitlement Online System (POS), MACADE), you must:
  • * update ITS.gov on the same day;
  • * enter all POS direct deposit changes according to normal procedures;
  • * use procedures outlined in the following chart when processing within four business days of the current operational month (COM) cutoff date.
  • Step
  • Action
  • 1
  • Are you coding an initial claim?
  • If yes, go to step 3.
  • If no, go to step 2.
  • 2
  • Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP.
  • REASON: The MBR does not accept the IDD information unless the address is in a foreign country.
  • If yes, go to step 3.
  • 3
  • Is the beneficiary's account a KHR account in Cambodia?
  • Is the beneficiary's account a USD account in Cambodia?
  • If no, STOP.
  • REASON: Beneficiaries in Cambodia can only receive IDD
  • payments in KHR accounts.
  • payments in USD accounts.
  • 4
  • The RTN is 680000158 for all IDD to Cambodia. It contains the:
  • * Multi-country prefix of “68” for Cambodia IDD is 68.
  • * U.S. check digit code of “8” at the end of the RTN for all IDD accounts in Cambodia.
  • No need to obtain the check digit code from Title II Interactive Comps.
  • 5
  • Code the account type:
  • * “S” savings, or
  • * “C” checking.
  • If no indicated account type, use a “C” for checking account.
  • 6
  • Code depositor account number (DAN):
  • * “X” for Cambodia
  • * 12-digit account number
  • 7
  • You must take action on the same business day to enter into ITS.gov all the information as listed in GN 02402.398F.
  • You must access ITS.gov or ask a co-worker to update the required information into ITS.gov.
  • REMINDER: When information is not available, FRBKC rejects the payment and returns it to our agency.
  • G. Example of coding Cambodia direct deposit
  • The customer provides us with a signup form for Cambodia containing the account number: 123456789012
  • 1. Derive the RTN
  • The technician enters the information for the RTN.
  • * Code RTN as 680000158
  • * Code the account type as “C” for checking or “S” for savings. If no account type indicated, use “C” for Checking.
  • 2. Derive the DAN
  • The technician codes the DAN:
  • * Start with country code “X” designated for Cambodia; and
  • * Code the 12-digit Customer Account Number “123456789012”
  • 3. Technician must obtain this information
  • * Checking
  • * DAN: X123456789012
  • a. POS coding reflects this information
  • * DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 680000158
  • * ACCOUNT TYPE (C/S): C
  • * DEPOSITOR ACCOUNT NUMBER: X123456789012
  • * CANCEL DIRECT DEPOSIT (Y):
  • * DIRECT EXPRESS (Y):
  • b. The MBR reflects the following information
  • * RTN 680000158
  • * DAN CX123456789012
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