POMS Reference

This change was made on Feb 13, 2018. See latest version.
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GN 02402.365: Coding Indonesian Bank Data on the Master Beneficiary Record (MBR)

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  • Effective Dates: 09/14/2016 - Present
  • Effective Dates: 02/13/2018 - Present
  • TN 69 (08-16)
  • GN 02402.365 Coding Indonesian Bank Data on the Master Beneficiary Record (MBR)
  • This section describes how to code bank data for international direct deposit (IDD) of Title II benefits to a financial institution (FI) in Indonesia. The Social Security Administration (SSA) stores IDD bank data on the MBR in the same fields used for United States (U.S.) direct deposit. Special coding identifies the data as an Indonesian direct deposit and allows us to route benefit payments through the Federal Reserve Bank of Kansas City (FRBKC) and the processor bank in Indonesia to the beneficiary's local FI.
  • NOTE: U.S. domestic (i.e., non-border) field offices (FOs) should not attempt to process an IDD request for this country. U.S. domestic FOs must forward all appropriate information to the Office of Earnings and International Operations, Division of International Operations (OEIO, DIO) for processing (For more information on forwarding IDD information, see GN 02402.205C, GN 01010.255, and GN 01702.310C).
  • A. How we receive IDD bank data
  • We receive requests to input bank data by mail, phone, or fax in the following formats:
  • * a blank check;
  • * an SSA-1199-OP36
  • * any document that contains the required banking information.
  • NOTE: If upon receipt of the information, there are any discrepancies, follow instructions in GN 00203.020 and GN 02402.025.
  • B. Multi-country contract
  • The processing FI for Indonesia has a prefix of 68 at the beginning of the Routing Transit Number (RTN).
  • C. Overview of IDD for Indonesia
  • IDD payments sent to Indonesia must be in Indonesian Rupiah accounts at local FIs. The beneficiary must provide complete information to the Embassy, Consulate, or DIO for input. DIO faxes incomplete forms to the Federal Benefits Unit (FBU) at the U.S. Embassy or Consulate that serves that territory. The FBU will contact the beneficiary or FI for the additional information.
  • The beneficiary must provide complete information to DIO or the Federal Benefits Unit (FBU) for input. DIO will fax incomplete forms to the FBU that serves Indonesia. The FBU contacts the beneficiary or FI for additional information.
  • D. Description of Indonesian IDD bank data
  • The data for coding IDD for Indonesia comes from banks determined by the FRBKC. The bank data for Indonesia reflected on the MBR consists of up to 27 characters including the country code of “A” for Indonesia.
  • E. Policy for coding Indonesian IDD bank data
  • The FRBKC relies on SSA to provide the complete bank data to ensure correct posting of payments to a customer’s account. If the information is incomplete, the FRBKC rejects the payment and returns the funds to SSA. When establishing or changing IDD bank data for Indonesia, you can use an SSA system (i.e. Modernized Claims System (MCS), Manual Adjustment Credit and Award Data Entry (MACADE), etc.). However, you must go to ITS.gov to enter the actual Society for Worldwide Interbank Financial Telecommunication- Business Identifier Code (SWIFT-BIC). Additionally, you must enter the full Depositor Account Number (DAN) into ITS.gov when the DAN is more than 17 characters. When using ITS.gov, bank data posts to the MBR within four business days.
  • The SWIFT-BIC code consists of the following 8 to 11 alphanumeric characters:
  • * First four characters - bank code (only letters);
  • * Next two characters - ISO 3166-1 alpha-two country code (only letters);
  • * Next two characters - location code (letters and digits) (passive participant have "1" in the second character); and
  • * Last three characters - branch code, optional ('XXX' for primary office) (letters and digits).
  • 1. Initial award processing
  • Secure the SWIFT-BIC code from the beneficiary at the time of filing. If you are working on an initial award, you must update ITS.gov using the bank account information prior to processing the award to ensure that the beneficiary receives his or her payment. If the complete bank account information is not in ITS.gov when the payment processes, the payment rejects and returns to SSA.
  • 2. Adding or updating bank data using SSA systems
  • You must enter the full SWIFT-BIC into ITS.gov on the same day if you use an SSA system to add or update bank data on the MBR (i.e. Post Entitlement Online System (POS), MACADE, etc.). Enter all POS direct deposit changes according to normal procedures. When coding IDD bank data in an SSA system for Indonesia within four business days of the current operating month (COM) cut-off date, use the procedure outlined in the following chart:
  • STEP
  • ACTION
  • 1
  • Are you coding an initial claim?
  • If yes, go to step 3.
  • If no, go to step 2.
  • 2
  • Is the beneficiary's address on the MBR in a foreign country (PCOC = 8)? If no, STOP.
  • REASON: The MBR does not accept the IDD information unless the address is in a foreign country.
  • If yes, go to step 3.
  • 3
  • Is the beneficiary's account a U.S. dollar account in Indonesia? If yes, STOP.
  • REASON: Beneficiaries in Indonesia can only receive IDD payments in Indonesian Rupiah accounts.
  • If no, go to step 4
  • 4
  • The RTN is 680000019 for all IDD to Indonesia. SSA and FRBKC have designated “68” as the multi-country prefix for Indonesian IDD. The “9” at the end of the RTN is the U.S. check digit code for all IDD accounts in Indonesia. Therefore, there is no need to obtain the check digit code from Title II Interactive Comps.
  • 5
  • Code the Type of Account as an “S” for savings or a “C” for checking. If no indicated account type, use a “C” for checking account.
  • 6
  • To code the DAN for Indonesia, code as follows:
  • * Start with a country code of “A” designated for Indonesia
  • * Code the Customer Account Number (up to 16 digits).
  • NOTE: When the DAN for Indonesia is more than 17 characters, you must code the entire DAN into ITS.gov.
  • 7
  • You must take action on the same business day to update the full SWIFT-BIC into ITS.gov. Do not code the RTN in ITS.gov, as ITS.gov will propagate this information.
  • If you do not have access to ITS.gov, ask a co-worker who has access to update the required information into ITS.gov. FRBKC will need all of this information in order to process the IDD payment. When this information is not available, FRBKC will reject the payment and return it to SSA.
  • F. Example of coding Indonesian direct deposit
  • The customer provides us with a signup form for Indonesia containing the Account Number (ex.1234567890123456).
  • * Derive the RTN as follows
  • * Code the prefix of “680000019”;
  • * Code the type of account as a “C” for Checking or an “S” for Savings. If no account type indicated, use a “C” for Checking.
  • * Derive the DAN as follows
  • * Start with a country code of “A” designated for Indonesia;
  • * Code the 16 digits of the Account Number “1234567890123456”.
  • The technician obtains the following:
  • RTN: 680000019
  • Checking
  • DAN: A1234567890123456
  • The coding in an SSA System reflects:
  • DIRECT DEPOSIT ROUTING TRANSIT NUMBER: 680000019
  • ACCOUNT TYPE (C/S): C
  • DEPOSITOR ACCOUNT NUMBER: A1234567890123456
  • CANCEL DIRECT DEPOSIT (Y):
  • DIRECT EXPRESS (Y):
  • The MBR reflects the following information:
  • RTN- 680000019 DAN- CA1234567890123456