TN 29 (02-17)

A. Beneficiaries, recipients, and representative payees receiving paper check payments

Consider an alternative mailing address when:

• a beneficiary does not have a permanent mailing address (homeless); or

• there is a critical problem with the delivery of the check.

B. Resolving paper check delivery issues

The beneficiary should resolve benefit delivery problems, but suspension of benefits is possible if critical correspondence is undeliverable.

Advise him or her to use one of the following:

• Direct Deposit into an account held at an acceptable financial institution, (for more information on acceptable types of financial institutions and accounts, see GN 02402.030);

• In-care-of address;

• Post office box;

• delivery through the U.S. Postal Service (USPS);

• Field office address (see GN 02401.050); or

• Electronic Transfer Account (ETA).

C. U.S. mailing address abroad

A beneficiary abroad may use a U.S. mailing address under certain circumstances. For more information, see GN 02401.080.