GN 00905.350:
Function of the FBU, Manila - Background
Effective Dates: 04/16/2018 - Present- Effective Dates: 05/02/2018 - Present
- TN 10 (01-98)
GN 00905.350 Function of the FSP, Manila - Background- GN 00905.350 Function of the FBU, Manila - Background
The Foreign Service Post (FSP) in Manila they are the servicing office for Social Security claims and related matters for individuals residing in the Philippines with prior Regional Federal Benefits Officer (RFBO) approval.- The Federal Benefits Unit (FBU) in Manila is the servicing office for Social Security claims and related matters for individuals residing in the Philippines.
The FSP does not have the authority to make formal determinations nor can it adjudicate claims. However, it will perform the following services with prior RFBO approval:- The FBU will perform the following services:
- * Take and process applications, including the necessary development and investigation;
- * Develop and report post-entitlement events affecting the suspense, reinstatement and termination of benefits;
- * Make payee recommendations;
- * Handle preclaims inquiries, earnings discrepancies, etc.;
- * Participate in the foreign enforcement program;
- * Deliver personally all benefit checks for $5,000 or more, as well as the corresponding award or letter;
- * Protect the beneficiaries' interests against the demands of claims helpers;
- * Handle requests for assistance from SSA offices in the U.S.
NOTE: The Federal Benefits Unit (FBU) in Manila is the first point of contact as all request for assistance from the FSP must have prior approval from an RFBO.
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