TN 8 (07-93)

A. Policy

Except as shown in C.1. below, the FBUs in Mexico handle claims and inquiries from residents of that country. The FOs along the Mexico - U.S. border are not servicing offices for contacts or claimants in Mexico.

B. Procedure — Claims inquiries

Refer claims inquiries to the FBU servicing the individual's address for development of the claim and contact, as explained in GN 00905.302. See GN 00307.670 for the addresses of the FBUs in Mexico.

C. Procedure — Claims filed in FOs

1. Border FOs

If a resident of Mexico comes to the FO to file a claim, assist him/her in completing the necessary applications and related forms. Keep jurisdiction over the claim until it is processed to an award or disallowance.

Request any additional evidence or development needed from a source in Mexico directly from the appropriate FBU.

Forward the claim to OIO when action on it (including any DOFA action) is complete.

2. Other FOs

If a resident of Mexico visits an FO (other than a border FO) to file a claim, assist him in completing the necessary applications and related forms. Accept whatever evidence he has.

If the claim is complete (including any DOFA action), forward it to DIO.

If additional development is needed, forward the claim to the FBU having jurisdication over the claimant's residence.

Do not transfer a claim to an FBU simply for a face-to-face interview as explained in GN 00905.302.