GN 00905: Techniques Concerning SSA Foreign Operations
TN 7 (03-90)
A. Policy
CA's are responsible for adjudicating cases in which:
At least one beneficiary uses a mailing address, or resides, outside the U.S.; and
DOFA cannot be used.
B. Procedure
1. Preadjudicative development
| Request development for claimants living in: | From: |
|---|---|
| The Philippines | Federal Benefits Unit (FBU) |
| British Virgin Islands, Canada, the U.S. or Western Samoa | Field Office (FO) with jurisdiction |
| Countries serviced by a FBU—if the folder and case control system do not show IBO has initiated development | (FBU) |
| All other areas | IBO |
Exception: Contact the claimant directly if:
Only completed forms or answers to simple questions are needed, and
The claimant is not in Greece, Hong Kong, Iran, Lebanon, the Philippines or Turkey.
2. Postadjudicative development
Take action, as explained in 1., except:
Undertake development if IBO has development pending on another issue on a partially adjudicated claim. (IBO will control and followup on its own development.)
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Forward the material to IBO if:
An entitled child files for student or disabled child benefits;
Representative payee development is needed; or
A claims lead or inquiry is received from an individual in a country for which IBO has jurisdiction.