TN 1 (10-02)

A. Process – retrieving general ticket information about a beneficiary/recipient

Once the system selects a ticket beneficiary's/recipient's record, the system passes information about the beneficiary/recipient to the DCF. The following ticket queries provide information about ticket-eligible beneficiaries/recipients.

• The Ticket to Work Query (DIBT) provides general information about a beneficiary's/recipient's current ticket status.

• The General Ticket Query (TKQY) provides current ticket information as well as more specific data such as the date the system selected the beneficiary's/recipient's record, the date the system mailed the ticket, and the current status of the ticket.

• The Ticket Status Range (TKSR) query (available beginning February 16, 2002) provides detailed historical record of ticket activity by EN. The TKSR is a continuation screen of the TKQY.

• The Ticket Use History (TKUH) query (available beginning February 16, 2002) provides a historical record of ticket activity for each beneficiary once the ticket has been assigned to a provider. For example, it indicates the dates the ticket is assigned and to which provider(s); the dates that the ticket is in use; the dates any grace period applies; and information about ticket assign ability (see DI 55025.001).

B. Procedure – obtaining a “Ticket to Work Query”

1. Access the DIBT screen

To access the DIBT screen:

• select 9, “Master File Query,” from SSA's main menu (MAIN);

• select 17, “Inquiry Response” from the Master File Query Menu (MFQM) and enter the ticket holder's SSN;

• select H, “Disability,” from the Query Response Selection List (QRSL); and

• select 8, “ticket,” from the “Select Subject Queries” list that appears at the bottom of the General Disability Query (DIBG) screen.

2. Modernized Systems Operations Manual (MSOM) reference

MSOM QUERIES 006.011 provides information on how to read the fields on the DIBT screen.

C. Procedure – obtaining a “General Ticket Query”

1. Access the TKQY screen

To access the TKQY screen:

• select 32, “Continuing Disability Review File” from SSA's main menu (MAIN);

• select 11, “Ticket to Work,” from the CDR Selection Menu (MCDR) and enter the ticket holder's SSN; and

• select 1, “General Ticket Query,” from the Ticket Submenu (TMEN).

2. MSOM reference

MSOM CDR 004.003 provides information on how to read the fields on the TKQY screen.

D. Procedure – obtaining a “Ticket Status Range Query”

1. Access the TKSR

The TKSR screen is a continuation screen from the TKQY screen (see DI 55002.025C) and will appear after the TKQY if there is history on the DCF for the SSN transmitted. MSOM Reference

MSOM CDR 004.009 provides information on how to read the fields of the TKSR screen.

E. Procedure – obtaining a “Ticket Use History” query

1. Access the TKUH screen:

To accessed the TKUH screen:

• select 32, “Continuing Disability Review File” from SSA's main menu (MAIN);

• select 11, “Ticket to Work,” from the CDR Selection Menu (MCDR) and enter the ticket holder's SSN; and

• select 7, “Ticket Use History” from the Ticket Submenu (TMEN).

2. MSOM references

MSOM CDR 004.008 provides information on how to read the fields on TKUH screen.