BASIC (06-10)

After you finish processing the SSA-831, follow these steps for dispatching the case to the Railroad Retirement Board (RRB).

1. Prepare a GLPSC-38 (Joint Freeze Transmittal)

   • Enter the Social Security Number.

   • Mark checkboxes as appropriate to indicate “agreement”, “disagreement”, area of disagreement, etc.

   • Include any necessary remarks or medical development requests, citing Program Operations Manual System (POMS) references as needed.

   • Sign and date the form.

   • Staple the form to the freeze folder. Do not staple through or write on RRB’s bar code.

2. File the original SSA-831 in the freeze folder.

3. Paperclip the “Data” and “Folder” copies on top of the freeze folder, and dispatch the folder to RRB.

   The Great Lakes Program Service Center-Disability Processing Branch (GLPSC-DPB) control clerks will separate the copies of the SSA-831 upon dispatch, and deliver the “Folder” copies to the Central Intake Area for scanning into the paperless processing system, as non-actionable documents.

   Forward the data copy to the Wilkes-Barre DOC:

   Wilkes-Barre Direct Operations Center
   SSA WBDOC
   P O Box 8300
   Wilkes-Barre PA 18767-8300

4. RRB will release the freeze allowance or denial notice for the joint freeze determinations.

   • Joint Freeze allowance - SSA-L810

   • Joint Freeze denial - SSA-L813.1