DI 10005: FO Responsibilities
TN 2 (02-10)
A. Movement of cases between the field office (FO) and the Disability Determination Services (DDS)
The following applies when case folders are returned to the FO from the DDS.
1. Basic rules
When to return cases: |
DDS should return initial claims to an FO only if:
|
When not to return cases: |
DDS should not return cases to an FO if a disability determination is needed. DDS should request FO assistance, evidence, claimant contact, etc., by the most expeditious method available (e.g., EDCS Assistance Request (AR)), keeping jurisdiction in the DDS. Exception: See “SGA issues” in Table 2, Examples, in this section. |
2. Examples
The DDS should return the case when it: (no FO contact required) |
|
The FO should request that the DDS return the case when it: |
|
The DDS should not return the case to the FO when: |
|
DDS should contact the FO for assistance (DDS keeps jurisdiction) when it: |
|
Title II insured status alerts |
If DDS receives a systems-generated alert regarding Title II insured status, telephone the FO to verify status before returning the folder. |
SGA issues |
|
B. References
DI 81010.032, Sending an Electronic Disability Collect System (EDCS) Exclusion to the Disability Determination Services (DDS) after a Certified Electronic Folder (CEF) Has Been Established and Transferred
DI 81010.085, Transferring Cases in Electronic Disability Collect System (EDCS)
DI 81010.100, Electronic Disability Collect System (EDCS) Actions Page
DI 81010.140, Processing Field Office (FO) Determinations
DI 81010.142, Processing Collateral Estoppel/Field Office Adoptions Cases in the Electronic Disability Collect System (EDCS)
DI 81020.100C Electronic Assistance Request (AR)